According to Enzyte's former VP it's a lot more to it than that.
When customers ordered a product, the company's goal was to keep charging their credit cards for as long as possible, Teegarden said.
He said first-time customers were automatically enrolled in a "continuity program" that sent Enzyte to their homes every month and charged their credit cards without authorization.
"Without continuity, the company wouldn't exist," Teegarden said. "It was the sole profit of the business."
If customers complained, he said, employees were instructed to "make it as difficult as possible" for them to get their money back. In some cases, Teegarden said, Warshak required customers to produce a notarized statement from a doctor certifying Enzyte did not work.
"He said it was extremely unlikely someone would get anything notarized saying they had a small penis," Teegarden said.
Ouch dude. That's cold. The AOL you with the no cancel, then make you ask for a proof you have a tiny penis.
I guess there's more to the science of tiny penis pill selling than claiming it's twice as effective as their sugar pill.